This Privacy Policy is written by Hixailabs (“Manage Pricing with AI”, “we”, “us”, or “our”) to explain the types of information we collect, why we collect it, and how you can update, manage, export, or delete your information.
We prioritise the protection of our customers’ and end users’ privacy.
By installing or using the Manage Pricing with AI app (“Service” or “App”), you agree to the terms in this Privacy Policy.
1. Purpose of This Policy
This Privacy Policy aims to:
2. Information We Collect
We collect information necessary to provide and operate the Service.
For your understanding, we group this information into four categories:
A. User-Provided Information
When you install and configure the App, you may provide information such as:
You provide this information voluntarily during account setup or app configuration.
B. Shopify-Provided Information
When you install the App through Shopify, we receive necessary permissions and data from Shopify. This may include:
We collect only the Shopify data that is required to operate pricing automation.
C. Automatically Collected Information
We may automatically collect certain information through cookies, browser storage, or analytics tools:
D. Competitor Data
When you enter competitor websites or product URLs in the App settings, the App fetches publicly available prices for comparison and use in automatic pricing.
We only collect public price data made available on competitor storefronts.
We do not collect private information, login data, checkout data, or user identities from competitors.
3. How We Use Collected Information
We use the collected data to:
Use of Competitor Data
Competitor product pricing is used solely to update your store’s pricing according to rules you configure (e.g., lower by 5%, match competitor, dynamic range).
We do not resell or publicly expose competitor data.
Marketing Communications
We may send informational or promotional emails.
You may opt out at any time using unsubscribe options or by contacting us.
4. Legal Basis for Processing (GDPR if applicable)
If you are located in the EU/EEA:
5. How We Share Information
We do not sell your data.
We may share data under these limited conditions:
A. With Service Providers
We may work with third-party tools such as:
We share only the minimum necessary data so they can perform their functions.
B. With Shopify
Pricing changes made through the App are processed using the Shopify API.
Shopify acts as a controller of customer store data.
You should also refer to Shopify’s privacy policy.
C. Legal Compliance
We may disclose data if required:
D. Aggregated or Anonymized Data
We may share anonymized or statistical data for research, analytics, or business purposes.
Aggregated data cannot identify any store or individual.
6. Data Security & Retention
We follow industry-standard protections to safeguard your information:
Retention
We retain your data only for as long as:
Deletion on Uninstall
When you uninstall the App, we remove pricing data associated with your store from our active system.
Backups may be retained for a limited, legally permissible period.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
To make requests, please contact us using the support email below.
We may verify identity before fulfilling requests.
8. Cookies & Tracking Technologies
We may use:
These tools help:
No behavioral tracking for resale or ad targeting is performed.
9. Third-Party Services and Integrated Systems
If you connect third-party services (for example, competitor product feeds or custom APIs), your use is governed by their own terms.
We are not responsible for third-party privacy practices.
10. Minors
Our App is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
11. International Data Transfers
We may store and process data in different geographical regions depending on hosting providers.
Data protections are applied consistently regardless of server location.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are material, we will notify you through:
Continued use of the App after updates = acceptance of revised terms.
13. How to Contact Us
If you have questions or requests regarding this Policy or our data practices, please contact:
Hixailabs
Email: info@hixailabs.ai
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